Help Center

I can't log in

All my data and stats are gone.
Users sometimes think they lost all their data and stats when they re-install, update or delete the app for a while and download it b...
Thu, 3 Sep, 2015 at 2:59 PM
What happens when I delete my account?
Deleting an account forever removes your player profile, scores, messages and data from QuizUp. If you are sure you never want to come b...
Tue, 11 Apr, 2017 at 3:28 PM
How do I change my email?
To change your email, start by logging in on QuizUp.com Click the arrow next to your name in the upper right corner and open Set...
Thu, 27 Aug, 2015 at 1:25 PM
My QuizUp account via Facebook is gone?
If you have deleted your Facebook account, your QuizUp account via Facebook is gone as well. The Facebook account is the sour...
Thu, 27 Aug, 2015 at 2:53 PM
My device is blocked. What does that mean?
If you're trying to connect to QuizUp and receive an error stating that your device is blocked, it means you've been banned f...
Wed, 21 Oct, 2015 at 4:58 PM
I forgot my password
In the app: You can always reset your password from the Log In Screen if you don´t remember your password.  1. Tap Log In With Emai...
Tue, 8 Sep, 2015 at 3:47 PM
I forgot my username
You don't need your username to log in via Facebook, email or Google. If you're logged in you can always see your username...
Tue, 15 Sep, 2015 at 5:27 PM
I've lost access to the email I used when I signed up.
You should be able to log in with your email address, even if you don't have access to it, as long as you remember your password. ...
Tue, 15 Sep, 2015 at 5:29 PM

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