If you're unable to access your account, please read through this solution and try our suggestions.
Some things to keep in mind when logging in to QuizUp:
- Use "Have an account? Log in" if you have already created an account.
Use "Log in With Email" if you were using an email based account. Do not use "Don´t have an account? Create account".
Use "Login with with Facebook" if you used Facebook account for the previous QU account.
Use "Login in with Google" if you used Google+ account for the previous QU account.
Facebook connect: Must be logged into your FB account on the device FB app or browser.
Google+ connect: Must be logged into your Google+ or Gmail on your device.
If QuizUp says that "There's no user with this email", there might've been a typo in your email when you signed up. In that case:
Please fill out this form and send us a ticket - Please include the following information in the description box:
- What is your Username?
- Where are you from (include your State if you're from US)?
- Did you signup via Facebook, Google or Email?
- What is the email address you might have used (it´s ok to list up 2-3 addresses)?
- Can you describe your profile picture / Upload?
- Do you have "Best in..." banner in a topic, which topic/when?
- Do you remember any specific name from your follower/following list?